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Customer Service Department
(843) 402-5200
(800) 242-9990
Monday - Friday, 9 a.m. - 5 p.m.
 
Billing Information
We are committed to providing you with high quality healthcare and reliable billing services. Inquiries regarding a bill should be directed to our Customer Service Department.

In most cases, we will file hospital-related medical claims with your insurance. However, our filing of claims with your insurance company does not guarantee coverage. You will receive a bill for any outstanding balance.

For a list of Bill Payment Options click here. click here.

If you would like information about our Financial Assistance Policy, please click here.

If you have a managed care plan, you may need prior authorization or pre-certification for treatment. Please discuss this in advance with your doctor and contact your insurance company to ensure coverage. In some cases, managed care plans will not pay for hospital costs if you do not pre-certify before coming to the hospital.

Please note your hospital bill does not include charges for your personal doctor, surgeon, anesthesiologist, pathologist, emergency doctor, radiologist, or other physician assistants. You will receive separate bills from these doctors.

For a list of separate billing agencies click here.


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Roper St. Francis Healthcare.
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